Policy - SamsabyElena

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Frequently Asked Questions

Custom and personalized orders

Ι do not accept returns on custom and personalized orders

Gift wrapping and packaging

All items are shipped gift wrapped, within safe, plastic-free, eco packaging

Orders cancellation

I do not accept orders cancellation and I do not refund orders that have not been picked up and have returned to me.

Legal imprint